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#1 Today 01:20:09

jpthiran
Member
Registered: 2025-12-25
Posts: 10  

error - missing firmware files - intel/sof-tgl.ri + regulatory.db

Hello All.

Following the error messages - missing firmware files,
- intel/sof-tgl.ri
- regulatory.db
This error message happened when atempting to install the OS 611,
after losing the sound and wi-fi connection.

Please, can you advise on how to fix this issue?
Thank you and regards,

JP.

Last edited by jpthiran (Today 01:21:11)

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#2 Today 03:22:40

rbit
Administrator
Registered: 2018-06-12
Posts: 169  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

Did this error occur during installation, or sometime afterwards?  That is, did installation complete and now the installed system has no wifi/sound ?
Also, which installer did you use (desktop-live, netinstall, ... ?)

On the excalibur installer iso, sof-tgl.ri is supplied by firmware-sof-signed_2025.01-1_all.deb
It could be helpful to check the shasum of the iso.

If this error is keeping you from installing, it's recommended to use (wired) ethernet, if it's available.

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#3 Today 10:00:23

jpthiran
Member
Registered: 2025-12-25
Posts: 10  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

Hello

The issue already existed, but somehow I could make things work again,
by first connecting to a cable and then trying to run some corrections.
Then I got wi-fi again (I don't know how) and lost it now when using the system.
Decided to install again the system (not thru refracta) and the error message came again.
That's why I'm trying to fix it.
Thank you.

Last edited by jpthiran (Today 10:27:53)

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#4 Today 14:40:42

jpthiran
Member
Registered: 2025-12-25
Posts: 10  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

Hello...
The sound issue is solved.
The Wi-Fi connection issue is still there.
I applied all the proposed solutions by IA, but they are not working.
Can someone advise, please ?
Thank you.

Last edited by jpthiran (Today 16:45:03)

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#5 Today 15:45:43

kapqa
Member
Registered: 2019-01-02
Posts: 804  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

one possible solution for wifi-issues can be to get an ethernet cable;
works most of the times, sometimes it needs addtional gear (or software, packages, patientce).

Last edited by kapqa (Today 15:47:17)

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#6 Today 16:54:13

jpthiran
Member
Registered: 2025-12-25
Posts: 10  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

For now, that's how it's going to be - cable + Ethernet connection

Then, hope to find the right solution.

If anyway as the right solution to re-establish the Wi-Fi connection, please inform.

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#7 Today 17:19:25

kapqa
Member
Registered: 2019-01-02
Posts: 804  

Re: error - missing firmware files - intel/sof-tgl.ri + regulatory.db

if zou want to do yourselves and loved ones a favour, zou could stay on the eterhnet cable, until better options come our way.

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