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Ron

Member

Registered: 2018-04-22

Posts: 526  

[SOLVED] Lost sound, not sure if latest updates caused it

Greetings everyone. So I've been out of my country for about 10 months, without use of my computer. After arriving back, I installed all the updates for the last 10 months, and also had to buy some new computer speakers. I got inexpensive logitech which connects via USB. My problem is that I'm getting no sound. The speakers are being powered, so that's not the problem. The volume of the speakers are up, so that's not the problem either. I poked around in Sound Preferences but nothing I do there fixes the problem. Under the tab Output, it says Choose a device for sound output, and I see an option that says USB Audio, I check that, but it doesn't stick neither does it fix the sound. Do I need to buy a USB to audio 3.5 adapter?

Not sure if this is pertinent, but with my last pair of speakers, which had a 3.5mm audio jack, I was getting a popping sound, so someone gave me this fix below. Can this somehow be causing this problem?

Okay...I may have found an answer for your popping sound.

1. Open your terminal, and enter the following command as root (su or sudo). I'm assuming that you use Pluma as your text editor. If not, substitute Pluma with whatever text editor you do use.

sudo pluma /etc/modprobe.d/alsa.conf

Here's all that is in that file on my system, and I don't get the popping noise...

options snd_hda_intel index=1,0

2. This is the fix that a lot of people said worked for them. Add the following line to the alsa.conf file...

options snd-hda-intel power_save=0 power_save_controller=N

3. If that doesn't work for some reason, create another file in /etc/modprobe.d/ and name it...

alsa-base.conf

...and add that line in step 2 to that file.
I don't know if you'll need to reboot or not, but I'm guessing you may have to.
Good luck!

Last edited by Ron (2023-03-22 23:12:22)

fanderal

Member

Registered: 2017-01-14

Posts: 80  

Re: [SOLVED] Lost sound, not sure if latest updates caused it

Welcome back. A year or so ago I used this post to enable a USB headset.

https://www.linuxquestions.org/question … ost3187306

Ron

Member

Registered: 2018-04-22

Posts: 526  

Re: [SOLVED] Lost sound, not sure if latest updates caused it

Welcome back. A year or so ago I used this post to enable a USB headset.

It works as far as now hearing the sound, so thanks for that, but, neither the volume control on the speakers nor the main system volume button works. I have to use the app's volume control to adjust volume. Is there anything that can be done to get these volume controls to work?

Last edited by Ron (2023-03-22 23:12:05)

Ron

Member

Registered: 2018-04-22

Posts: 526  

Re: [SOLVED] Lost sound, not sure if latest updates caused it

A reboot seems to have fixed the volume button problem. Thanks again for the fix.

Altoid

Member

Registered: 2017-05-07

Posts: 1,581  

Re: [SOLVED] Lost sound, not sure if latest updates caused it

Hello:

... an answer for your popping sound.
--- snip ---

options snd-hda-intel power_save=0 power_save_controller=N

Exactly ...
That is what keps your sound controller from going to sleep, the pop being caused by the controller waking up, so to speak.
Depending on your hardware, it can get to be quite annoyning.

I don't think the options snd_hda_intel index=1,0 line is related to the pop.
It is probably related to the contents of /proc/asound/cards and /proc/asound/modules.

In my case:

~$ cat /proc/asound/cards
 0 [Intel   ]: HDA-Intel - HDA Intel
               HDA Intel at 0xf5ff8000 irq 35
 1 [Webcam  ]: USB-Audio - Genius Webcam
               KYE Systems corp. Genius Webcam at usb-0000:00:1d.7-2, high speed
~$

~$ cat /proc/asound/modules
 0 snd_hda_intel   <- Ultra 24 WS on board sound system
 1 snd_usb_audio   <- Genius Webcam microphone
~$ 

Best,

A.

Last edited by Altoid (2023-03-23 13:19:19)