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#1 2023-12-05 13:46:15

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Guys,

I'm trying to install the official graphics driver for my hp probook 470 g2.

The FN keys don't work so the screen was blinding me. Only later i stumbled uppon "brightness and gamma applet". That will do the job just fine for me.

But after first trying to install the official amd drivers, the screen is so dark i can see it but realy have to do my best, even at nighttime it's not plessant.

Now i'm stuck with a dark screen and unable to install the official drivers from hp.

Does anyone know how to handle that error message?

Thanks in advance.

sudo ./amd-driver-installer-14.201.1006-x86.x86_64.run --install
Created directory fglrx-install.Fxmfum
Verifying archive integrity... All good.
Uncompressing AMD Catalyst(TM) Proprietary Driver-14.201.1006........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
=====================================================================
AMD Catalyst(TM) Proprietary Driver Installer/Packager
=====================================================================

error: Detected X Server version 'XServer 1.21.1.7_64a' is not supported. Supported versions are X.Org 6.9 or later, up to XServer 1.10 (default:v2:x86_64:lib:XServer 1.21.1.7_64a:none:6.1.0-13-amd64:)
Installation will not proceed.

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#2 2023-12-05 14:51:12

rolfie
Member
Registered: 2017-11-25
Posts: 1,015  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

I would say forget about the old fglrx driver. Its outdated, no more maintained and won't work with current kernels and xorg versions.

Which release are we talking about? Daedalus? Based on the kernel that should be correct. Which graphics card is involved?

Make sure that you have non-free and non-free-firmware enabled in your sources.list. Then:

# apt update
# apt install firmware-amd-graphics xserver-xorg-video-amdgpu
# update-initramfs -u -k all

Last edited by rolfie (2023-12-05 15:21:24)

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#3 2023-12-05 15:13:45

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Thanks. I'm glad you help me out!

Yah it's Daelus.

There are two Grapiccards

sudo lshw -C video
  *-display                 
       description: VGA compatible controller
       product: HD Graphics 5500
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       logical name: /dev/fb0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom fb
       configuration: depth=32 driver=i915 latency=0 resolution=1600,900
       resources: irq:52 memory:d0000000-d0ffffff memory:c0000000-cfffffff ioport:7000(size=64) memory:c0000-dffff
  *-display UNCLAIMED
       description: Display controller
       product: Topaz PRO [Radeon R5 M255]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:0a:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi cap_list
       configuration: latency=0
       resources: memory:a0000000-afffffff memory:b0000000-b01fffff ioport:3000(size=256) memory:d1000000-d103ffff memory:d1040000-d105ffff

But what's this?

sudo update-initramfs –u -k all
Extra argument '–u'

Usage: update-initramfs {-c|-d|-u} [-k version] [-v] [-b directory]

Options:
 -k version	Specify kernel version or 'all'
 -c		Create a new initramfs
 -u		Update an existing initramfs
 -d		Remove an existing initramfs
 -b directory	Set alternate boot directory
 -v		Be verbose

See update-initramfs(8) for further details.

Last edited by vanbinsbergen (2023-12-05 15:21:09)

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#4 2023-12-05 15:25:44

rolfie
Member
Registered: 2017-11-25
Posts: 1,015  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Oh, copy & paste problem, sorry for that. When having a very close look to my command I saw that for some reason the first "–" before the "u" is a long hyphen instead of a normal dash "-". Some damn auto-correction mechanism ...

Just replace the long hyphen by a dash. Then it should work.

Last edited by rolfie (2023-12-05 16:08:39)

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#5 2023-12-05 15:33:05

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

haha didn't see that :-) now lets reboot

sudo update-initramfs -u -k all
update-initramfs: Generating /boot/initrd.img-6.1.0-13-amd64
update-initramfs: Generating /boot/initrd.img-6.1.0-10-amd64

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#6 2023-12-05 15:38:41

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Damn, screen is still dark

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#7 2023-12-05 16:11:10

rolfie
Member
Registered: 2017-11-25
Posts: 1,015  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

I have no experience with machines with two graphics engines like your laptop. Can you switch to the AMD card in the bios by chance?

No missing firmware messages during the update-initramfs any more?

Have you got firmware-misc-nonfree installed?

# apt list firmware-misc-nonfree

Last edited by rolfie (2023-12-05 16:17:02)

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#8 2023-12-05 16:17:50

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

In bios i can only choose hybrid graphics enabled. The hp driver manual says to select that so i guess that makes the intel 5500 is the default

Too bad Davinci Resolve still gives me an error with the new driver: "Unsupported GPU Processing Mode. Please review the GPU drivers and GPU
configuration under preferences."

this was the initramfs

sudo update-initramfs -u -k all
update-initramfs: Generating /boot/initrd.img-6.1.0-13-amd64
update-initramfs: Generating /boot/initrd.img-6.1.0-10-amd64

and

apt list firmware-misc-nonfree
Bezig met oplijsten... Klaar
firmware-misc-nonfree/stable 20230210-5 all

Last edited by vanbinsbergen (2023-12-05 16:53:03)

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#9 2023-12-07 17:28:54

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Let's give it a bump to see if someone has an idea.

Thanks in advance guys

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#10 2023-12-08 09:16:41

aluma
Member
Registered: 2022-10-26
Posts: 457  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

I don’t have a laptop with two video cards, I just recently, while installing Devuan on my laptop, tried to revive the buttons with the F key.

My conclusions:
1. Any distribution contains all available packages and programs.
2. Not all distributions have all the packages required to support a particular computer installed by default.
3. This is done as much as possible with LinuxMint.
I ran live usb LMDE (LinuxMint based on Debian), everything worked. Then I added the missing packages to the devuan.

4. Here they tried to solve a similar problem with HP Probook 470 G3 .
https://wiki.debian.org/InstallingDebia … 0G3/Jessie
You can find out whether HP support is enabled in the kernel by looking at the /boot/config-xxx file.

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#11 2023-12-10 14:08:27

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Thanks for your reply  mate.

I gues i'll just reinstall devuan to get my brightness back :-)

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#12 2023-12-10 16:25:07

aluma
Member
Registered: 2022-10-26
Posts: 457  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

To support laptop buttons, the acpi-support package must be installed; I did not have it by default.

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#13 2023-12-13 15:22:24

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Guys, to finish this topic.

I stumbled upon https://www.baeldung.com/linux/monitor- … ess-change

sudo apt-get install brightnessctl
$ brightnessctl
Device 'intel_backlight' of class 'backlight':
	Current brightness: 18 (2%)
	Max brightness: 937
$ brightnessctl -d "intel_backlight" set 100%
Updated device 'intel_backlight':
Device 'intel_backlight' of class 'backlight':
	Current brightness: 937 (100%)
	Max brightness: 937

This overrides the Brightness and gamma applet (brightness-and-gamma-applet@cardsurf) maximum and the slider of that applet is usable as normal with the max set by brightnessctl

Last edited by vanbinsbergen (2023-12-13 15:27:03)

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#14 2023-12-13 18:51:52

aluma
Member
Registered: 2022-10-26
Posts: 457  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Couldn't get the F button to work?
Unfortunately I can't say anything about HP.

I have three different Lenovo, everything works on all of them, including brightness adjustment.
For this, three things are needed - support in the kernel, an ACPI table and support in the DE.
Trinity (my DE) has a special package for Lenovo.

  HP Ubuntu supported, so I understand it should work.

Regards.

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#15 2023-12-13 19:54:49

vanbinsbergen
Member
Registered: 2023-08-16
Posts: 15  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

No. I couldn't make it work.  It's to complicated for me to get it done.

I'm figuring out now how to set the amd graphic adapter as default instead of the Intel. I guess that'll fix davincy not starting.

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#16 2023-12-13 20:29:04

rolfie
Member
Registered: 2017-11-25
Posts: 1,015  

Re: error: Detected X Server version 'XServer 1.21.1.7_64a' is not suppor

Just stumbled across: there seems to be a task for laptop-SW.

Run:

# tasksel

and tick the laptop stuff.

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