HP, Inc ScanJet G3010 could not open USB device Access denied

deepforest · 2026-05-10 00:55:22

Devuan Excalibur... linux mess - sado-mazo again((
Scanner not working

freeartist-devuan@devuan:~$ lsusb 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 214b:7000 Huasheng Electronics 4-port hub [Maxxter ACT-HUB2-4P, HS8836, iSoul ultra-slim]
Bus 001 Device 004: ID 03f0:4205 HP, Inc ScanJet G3010
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 1038:1706 SteelSeries ApS SteelSeries Rival 95 Gaming Mouse
freeartist-devuan@devuan:~$

freeartist-devuan@devuan:~$ sane-find-scanner -q
could not open USB device 0x03f0/0x4205 at 001:004: Access denied (insufficient permissions)
could not open USB device 0x214b/0x7000 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1038/0x1706 at 005:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
freeartist-devuan@devuan:~$

freeartist-devuan@devuan:~$ groups
freeartist-devuan lp cdrom floppy audio dip video plugdev users netdev scanner lpadmin
freeartist-devuan@devuan:~$

rbit · 2026-05-10 01:53:11

Strange indeed. I have the same scanner. On daedalus, it works fine.

$ lsusb
...
Bus 005 Device 013: ID 03f0:4205 HP, Inc ScanJet G3010
...
$ sane-find-scanner -q
...
found possible USB scanner (vendor=0x03f0 [hewlett packard], product=0x4205 [hp scanjet]) at libusb:005:013
...

But, on excalibur I got the same result as you. So, I went through /etc/group and added my user to EVERY group there. Nothing worked...

fcc@fccvm:~$ sane-find-scanner -q
could not open USB device 0x03f0/0x4205 at 001:003: Access denied (insufficient permissions)
could not open USB device 0x80ee/0x0021 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 001:001: Access denied (insufficient permissions)
fcc@fccvm:~$ groups
fcc daemon bin sys adm tty disk lp mail news uucp man proxy kmem dialout fax voice cdrom floppy tape sudo audio dip www-data backup operator list irc src shadow utmp video sasl plugdev staff games users netdev input kvm render Debian-exim ntpd messagebus _ssh plocate scanner rtkit lpadmin bluetooth ssl-cert uuidd avahi pulse pulse-access saned colord polkitd crontab nogroup

... until I added the group "root". then it worked.

fcc@fccvm:~$ sane-find-scanner -q
could not fetch string descriptor: Operation timed out
could not fetch string descriptor: Operation timed out
found possible USB scanner (vendor=0x03f0, product=0x4205) at libusb:001:003
could not fetch string descriptor: Operation timed out
could not fetch string descriptor: Operation timed out
fcc@fccvm:~$ groups
fcc root daemon bin sys adm tty disk lp mail news uucp man proxy kmem dialout fax voice cdrom floppy tape sudo audio dip www-data backup operator list irc src shadow utmp video sasl plugdev staff games users netdev input kvm render Debian-exim ntpd messagebus _ssh plocate scanner rtkit lpadmin bluetooth ssl-cert uuidd avahi pulse pulse-access saned colord polkitd crontab nogroup

A little more info.
Daedalus (working)

$ getfacl /dev/bus/usb/005/013 
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/005/013
# owner: root
# group: root
user::rw-
user:tempo:rw-
group::rw-
group:scanner:rw-
mask::rw-
other::r--

Excalibur (not working)

 $ getfacl /dev/bus/usb/001/003
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/003
# owner: root
# group: root
user::rw-
group::rw-
other::r--

Last edited by rbit (2026-05-10 02:13:00)

deepforest · 2026-05-10 02:09:59

... until I added the group "root". then it worked.

Thank you man for help, i will try yours solution
but i found yet one fix for that
add this lines

ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="4205", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
SYSFS{idVendor}=="03f0", SYSFS{idProduct}=="4205", MODE="664", GROUP="scanner"

to
/etc/udev/rules.d/40-libsane.rules
and reboot

Last edited by deepforest (2026-05-10 02:10:46)

deepforest · 2026-05-10 02:13:48

Strange indeed. I have the same scanner. On daedalus, it works fine.

What HPLIP driver are you using?
Under Linux i have stage wide blue tint lines at scanned images but at Windows VueScan all looks good.

Last edited by deepforest (2026-05-10 02:54:26)

rbit · 2026-05-10 02:13:53

OK, you found the solution

On daedalus, I just use xsane
Not sure what driver it uses.
it reports: Loaded backend: hp3900:libusb:005

Last edited by rbit (2026-05-10 02:16:46)

deepforest · 2026-05-10 02:23:54

Not sure what driver it uses.

Do you have any ideas where here can be issue with wrong weird blue tint wide stripes?

deepforest · 2026-05-10 02:45:12

"blue tint" issue seem bug of sane
similar issue here
https://gitlab.com/sane-project/backend … _items/203

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#1 2026-05-10 00:55:22

HP, Inc ScanJet G3010 could not open USB device Access denied

#2 2026-05-10 01:53:11

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

#3 2026-05-10 02:09:59

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

#4 2026-05-10 02:13:48

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

#5 2026-05-10 02:13:53

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

#6 2026-05-10 02:23:54

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

#7 2026-05-10 02:45:12

Re: HP, Inc ScanJet G3010 could not open USB device Access denied

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